Last updated: 23 October 2026

1. Definitions and Application

These Terms and Conditions (the "Terms") govern the provision by TalentsMY (the "Provider") of affiliate marketing campaign services (the "Services") to the person or entity commissioning such Services (the "Client"). An "Affiliate" means a participating independent TikTok content creator; a "Campaign" means the project described in the applicable quotation or invoice; and "Business Day" excludes Saturdays, Sundays and applicable public holidays in Malaysia. The applicable quotation or invoice identifies the purchased scope, quantities and fees. An enquiry submitted through this Website does not, of itself, constitute a purchase or confirmation of a Campaign.

2. Confirmation and Payment

A Campaign shall commence only upon receipt of payment in full. Payment constitutes acceptance of the Terms communicated in connection with the applicable quotation or invoice. The Client shall review the scope and Terms prior to payment. Any amendment to an agreed Campaign or its governing Terms shall require the written agreement of both parties; publication of revised Website terms shall not, of itself, retrospectively amend an existing Campaign.

3. Client Obligations

The Client shall provide adequate product stock, comprising one unit for each participating Affiliate, and arrange delivery to all designated addresses supplied by the Provider. The Client is responsible for ensuring safe receipt of products. Delays in dispatch or receipt attributable to the Client shall correspondingly affect the Campaign schedule. The Client shall maintain the applicable TikTok Shop product listing and affiliate commission arrangements specified in the agreed package or invoice. Current package information stipulates commissions of 10% for organic sales and 5% for Shop Ads. The Client shall provide accurate, lawful product information and all necessary permissions for materials furnished by the Client.

4. Provider Obligations and Creative Discretion

The Provider shall coordinate the number of active TikTok Affiliates specified in the applicable package, supply relevant dispatch particulars, prepare official content guidelines and monitor delivery against the agreed basic criteria. Each Affiliate shall retain creative discretion over presentation, script, style and approach, provided these remain consistent with the approved guidelines. Basic monitoring criteria include appropriate duration, ordinarily not exceeding 30 seconds, clear lighting and compliance with applicable TikTok content requirements. The Provider shall furnish a final report within seven Business Days after completion of all Campaign videos.

5. Deliverables and Programme

Unless otherwise expressly agreed in writing, each Affiliate produces two promotional videos concerning one designated product listing and publishes those videos to the Affiliate's TikTok account with the relevant product link. The production period is seven to fourteen Business Days after all participating Affiliates have received the products. Guideline approval, timely product delivery and the availability of the relevant product listing are dependencies of the programme. Subsequent changes requested after approval may affect the completion date.

6. Intended Outcomes; No Sales Warranty

The Services are directed towards product awareness, TikTok discoverability through captions and hashtags, and the production of content consistent with the Campaign guidelines. The Provider does not warrant any level of sales, revenue, conversions, reach, ranking or return on investment. Commercial outcomes depend, inter alia, on product quality, pricing, demand, platform distribution and other matters beyond the Provider's control. Variation in the production style and recording quality of individual Affiliates is inherent in the Services and shall not, of itself, constitute non-performance.

7. Ownership and Permitted Reuse

Video content remains owned by the respective Affiliate and is shared for promotional purposes. The Client may reuse Campaign videos to promote the relevant products, including reposting, advertising or repurposing, provided that the original message is not distorted and the Affiliate's likeness is not misused. Any use of an Affiliate's likeness outside the permission applicable to the Campaign requires the Affiliate's written authorisation. These Terms do not transfer ownership of Affiliate content to the Client or confer rights in third-party music, marks or other material beyond the rights actually available.

8. Cancellation and Remedial Performance

No refund shall be payable after the Campaign has commenced or the Affiliate list has been provided, whichever occurs first, subject always to rights which cannot lawfully be excluded. Where a material delivery failure occurs, including a circumstance in which more than 50% of the participating Affiliates fail to produce videos, the Provider shall provide a project credit or replacement performance through a new Affiliate batch in accordance with the Campaign's cancellation and refund provisions. Further particulars are set out in the Refund Policy.

9. Communications and Approvals

Official Campaign communications shall take place through WhatsApp or email. The Client shall review and approve the proposed video guidelines before production proceeds. Instructions, approvals and changes shall be recorded in writing. Changes following approval may necessitate a corresponding adjustment to the Campaign programme or scope, to be agreed in writing where applicable.

10. Confidentiality

Each party shall preserve the confidentiality of non-public information received from the other in connection with the Campaign, including Affiliate lists, internal strategies and Client data. Such information shall not be disclosed to a third party without prior written consent, save insofar as disclosure is necessary to authorised persons for performance of the Campaign or is required by law. Affiliate dispatch particulars shall be used solely for the authorised Campaign purpose and handled with appropriate care.

11. Client Materials and Platform Matters

To the extent permitted by applicable law, the Provider shall not be responsible for legal claims, copyright infringements or TikTok policy breaches arising from products, captions, representations or other materials supplied or prescribed by the Client. The Client remains responsible for the legality, safety and substantiation of its products and product claims. Nothing herein excludes liability or a remedy which applicable law prohibits the parties from excluding.

12. Dealings with Affiliates

Campaign Affiliates are coordinated through the Provider. The Client shall not contact, negotiate with, engage or otherwise deal directly with a Campaign Affiliate without first proceeding through the Provider. Breach may result in cancellation without refund or other remedies available under the governing agreement and applicable law. Disclosure of names, telephone numbers or delivery addresses does not confer permission for independent solicitation or engagement.

13. Sequence of Performance

The ordinary sequence is: (a) full payment of the invoice; (b) preparation of product stock and the Affiliate list; (c) provision of dispatch particulars and delivery by the Client; (d) preparation of official guidelines; (e) Client review and approval; (f) completion and publication of videos within seven to fourteen Business Days following product receipt; and (g) delivery of the final report within seven Business Days following completion of all videos.

14. Applicable Law and Contact

These Terms shall be construed in accordance with the applicable laws of Malaysia, without prejudice to any mandatory rights or remedies. Questions concerning a quotation, Campaign or these Terms shall be addressed to [email protected] or +60135229966. The Privacy Policy governs the handling of personal data, and the Refund Policy shall be read together with these Terms and the applicable quotation or invoice.

Contact: [email protected] | +60135229966

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